Polaria Traveler

The sovereign AI chatbot in a physical kiosk that simplifies your journeys and mobility-related processes.
Traveler is a chatbot integrated into physical kiosks, designed to simplify travelers' procedures. It offers real-time information, personalized recommendations and seamless assistance to help users with their itineraries or procedures. Ideal for train stations, airports and other mobility hubs, Traveler enhances the user experience and optimizes traveler services.
Traveler is a chatbot integrated into physical kiosks, designed to simplify travelers' procedures. It offers real-time information, personalized recommendations and seamless assistance to help users with their itineraries or procedures. Ideal for train stations, airports and other mobility hubs, Traveler enhances the user experience and optimizes traveler services.
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Polaria Traveler
Features

Connected and Powerful AI

Our generative AI is configurable and can natively integrate with your business data. It uses this data to deliver precise and personalized responses in a seamless conversation.

Dynamic conversational scenarios

Create tailored conversation scenarios, with or without generative AI. Add specific conditions based on your criteria to customize every branch of the conversational experiences delivered to your contacts.

Automated contact identification

Polaria Chat automatically identifies your contacts. All the information you need about them is displayed directly in Polaria Inbox.

Satisfaction surveys

Immediately after your conversations, offer your contacts a satisfaction survey to find out what they really think of your communication.

Instant conversations

Engage instantly with your prospects, clients, and partners anywhere on your site using Polaria Chat, the essential tool for smooth and effective interactions.

Instant qualification

Gather key information (name, email, phone, etc.) from your contacts before each conversation to better qualify them and personalize your interactions.

Product benefits

Traveler simplifies every step of the traveler’s journey with real-time responses and effective assistance, whatever their needs may be.

Real-time information

Ensures continuous access to schedules, routes, and alerts.

Multilingual and inclusive

Makes the service accessible to everyone, regardless of language or specific needs.

The sovereign AI chatbot in a physical kiosk that simplifies your journeys and mobility-related processes.
Your questions, our answers

How does Traveler work on a physical terminal?

The chatbot is integrated into an intuitive terminal, providing instant answers and practical services such as real-time information, personalized recommendations, and seamless assistance to guide travelers through their processes or itineraries.

Can Traveler adapt to different travel contexts?

Yes, Traveler is designed to adapt to various contexts, from urban mobility to long-distance travel or multimodal connections, while delivering precise information and tailored solutions to travelers' specific needs.

Are users' data secure?

Yes, Traveler operates on a sovereign infrastructure, ensuring all data is protected and compliant with regulations.

Enhance the travel experience with Traveler

Discover how our intelligent terminals can simplify every step of the traveler journey. Schedule a demo now.

Make your AI chatbot an intelligent agent!

Give your AI chatbot more than just access to a knowledge base (RAG): transform it into a real intelligent agent, capable of acting and adapting in real time.

Much more than a search engine for information, it instantly selects and activates internal or external tools to provide accurate and adapted answers to each question.

Calculatrice
Web Search
Weather
Knowledge Base

With Polaria Tech, your AI chatbot is not limited to exploiting a knowledge base: it intelligently mobilizes complementary tools to enrich each interaction.

✅ Expert answers by exploiting your business databases.
✅ Responses adapted to customers & products (after login).
✅ Conversational appointment booking via AI.
✅ Instant web search, data always up to date.
✅ Real-time weather analysis to adjust your services.

Microsoft Teams

Native integration into Microsoft Teams

Polaria Tech guarantees a smooth adoption of its Collaborator chatbot thanks to a native integration into Microsoft Teams.

✅ A business AI chatbot, secure and integrated into Microsoft Teams.
✅ Accessible directly in your Teams environment.
✅ Compatible with Microsoft Entra ID (ex-Azure AD).

Polaria Tech listed with UGAP and Resah

Our products are listed with the public purchasing groups UGAP and Resah.

This allows you to access our innovative solutions without a tender process and in full legal compliance.

They bear the purchasing risk, guarantee quality, simplify your procedures, and accelerate your digital transformation.

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What is the difference with the Mistral Le Chat Pro integration?

Polaria Assistant is our most open product: it allows all open source or open weight AI models to be used natively (Mistral, Llama, Dall-E, etc.), with a high level of customization. It can simultaneously deploy an internal AI assistant, an external AI chatbot, and instant messaging with human advisors, all on the same technical basis, with the same knowledge, agents, data connections, and action capabilities, for a consistent and seamless experience.

CAF-Moselle - Sébastien GASS

secretarygeneral

“We used Polaria (e.g. Les Petits Bots) as part of the implementation of an HR conversational agent for our staff. The objective was to homogenize and make reliable the answers given to staff on HR administrative management topics.
The support for the implementation of the project was of high quality, in particular in creating the basis for questions and answers as well as in getting started with the tool.
Subsequently, the tool has been regularly improved and periodic points are made with the team.
We are now fully satisfied with the tool and its reliability as well as with the support and statistics that give us an idea, for example, of the most frequently asked questions by employees. We saved time with the tool deployed and improved the image of the organization with a modern and responsive side.
Employees often use the tool, especially young people.”

JVS-Mairistem - Yann DUVERDIER

General manager

“We asked Polaria (ex Les Petits Bots) for two very different subjects:
- The establishment of an HR bot to answer questions from our employees about internal HR procedures and knowledge of our tools
- The activation of a support bot for our customers in order to provide them with a rapid response on regulatory issues that they are not used to facing. In a few days of support, we were able to build a database of relevant content thanks to the simplicity of the solution. We were able to very quickly deal with our two projects simultaneously while they addressed very different populations of users and administrators.
The Polaria team (ex Les Petits Bots) knew how to listen, adapt its product and its offer to our context.
Today, we are still working as true partners.
Our success is also theirs and this is reflected in all our exchanges.”

Carsat Normandie Rouen - Céline GOMIS

HR research officer

“I worked with Polaria (ex Les Petits Bots) when setting up ARhiane, our HR conversational agent.
At the beginning, this was very restrictive since we had at our disposal a question base provided by the CNAV. This was annoying because the operation was different. The work of regionalizing the questions was very time-consuming, you had to go through all the questions. In addition, at the beginning I had trouble getting started. Once I understood how it worked, it was quite easy to use, very fluid. The regular reviews also made it possible to highlight anomalies or things that needed to be improved. It is a very well designed tool that can evolve quickly. The fact of being able to make links to the company's intranet is just great, no need to copy sandwiches, the link is enough:)”

Clichy - Mathilde Vadeleau

Digital communication manager

“We are very satisfied with the services offered by Polaria (ex Les Petits Bots). The team was able to support us effectively and was always very responsive to our requests. Listening to our needs, she was able to take into consideration our comments to quickly deploy new functionalities that were later very useful to us. The back office is easy to use and allows an overview including detailed statistics.”

Clichy - François GUERRIER

“Polaria (ex Les Petits Bots) is a very professional chat company, especially for understanding the needs of local authorities and public organizations. The people of Clichoise quickly took advantage of this tool, especially for civil status issues, which reduced the number of emails and phone calls to the services concerned.”

TYPOCITY - Olivier XUEREF

“Polaria (ex Les Petits Bots) is a partner of Typocity, the digital solution for small municipalities. The Town Hall Chat has been installed on all our demos and has been fed by expert content. The Chatbot demos are a real success, we are continuing this fruitful partnership.”

CACL Guyane

“We worked on setting up a chatbot for our EPCI, and the Polaria teams (e.g. Les Petits Bots) were able to contribute their expertise. The work went very well, and I particularly appreciated the chemistry that allowed us to successfully complete this project. We achieved the goals set, which were to: Work on the questions and answers that the chatbot was able to provide.Launch the chatbot.Broadcast internal and external communication.”

CNAV - Jerome FRITEAU

“We worked together on the creation of an HR chatbot. In 2019, our payroll management teams identified the fact that the first-level questions asked by employees, because of their frequency and their repetitive nature, were very time-consuming and prevented them from fully focusing on missions with higher added value at the service of employees. Based on this diagnosis, Cnav wanted to deploy a chatbot, named ARhiane, in order to take charge of this activity. The main objective of this project was to free up 20% of payroll managers' time by automating responses to employees.”

GN - SOG - Magali LE-MEUR

“Reliability, Speed, Responsiveness”

IDF MOB

“Reliability, Creativity, Efficiency, Listening, Committed, Serious, Good Support, Availability, Friendly, Responsive, Responsive, Expertise”

MichaelPage - Nathalie DABROWSKI

“Reliability, Good Support, Creativity, Responsibility, Responsibility, Speed, Responsiveness, Responsibility, Responsiveness, Ethics, Seriousness, Expertise”

Carsat Rhone Alpes Lyon - Magali LAVOUTE

“Good support, Friendly, Efficient”

Carsat Centre Val de Loire - Audrey LEDYS

Technical Staff Management Assistant

“On the implementation of the Chatbot in our company. Very responsive and attentive to our needs”

Pavilly - Rebecca GRESSIER

Communication manager

“Expertise, Good Support, Creativity”

CAF-Moselle - Francine LORRAIN

RRH

“We worked on our employer brand (personalization, name, name, colors, avatar...). saving time by automating the answers to recurring questions”

MichaelPage - Frédéric LEVACHER

“In terms of HR, 50% of the questions asked are redundant and do not require any particular skills to address the answers. Beyond wasting time, it's disheartening for teams to answer the same questions month after month. A drastic drop in simple everyday questions (who to contact for my expense report, how to cancel paid leave, when will I receive my restaurant ticket card, how to contact LaMutuelle). My team can now devote this time saved to other projects.”

CNAV

“We thought about ways to lighten the work of payroll teams and acculturate our employees to digital technology. This is how we deployed an HR chatbot capable of answering general human resources questions that any employee asks. The deployment of the chatbot has made it possible to reduce direct requests from payroll managers by around 20%. He also participated in shedding light on the activities (numerous and complex) of a payroll manager and in modernizing the image of the “press button”!”

Ce que disent nos clients

Découvrez comment les solutions de Polaria Tech ont transformé les activités de nos clients et amélioré leurs interactions avec leurs clients.

Our deployment methodology

Defining Objectives and Building Content

The first step is to clearly define the chatbot's goals and gather the information needed to build its knowledge base.

Clarifying Key Challenges

We begin with a thorough analysis of your needs to precisely define your chatbot’s objective, whether it’s enhancing the customer experience, streamlining internal processes, or supporting your sales teams.

Selecting Information Sources

Once the objective is set, we identify and gather essential information (internal documents, databases, FAQs) required to build the chatbot’s knowledge base, ensuring accurate and consistent responses.

Importing and Structuring the Knowledge Base

Once goals are defined and sources identified, we import and structure data to create a coherent and actionable knowledge base.

Integrating Existing Resources

We import your data into our tool, accommodating a variety of formats (PDF, PPTX, DOCX, CSV, XLSX) to preserve the richness of your existing content.

Harmonization and Consistency

After integration, we organize and structure the knowledge base, ensuring optimal indexing for smooth future navigation by the AI.

Configuring the AI and Indexing Content

After importing and structuring the data, we set up the AI so that it can understand and navigate the knowledge base effectively.

Semantic Configuration

We configure the AI so it fully understands your content and can easily navigate through the information by identifying relevant semantic connections.

Data Organization

Through indexing, the AI quickly locates the most pertinent responses, ensuring a reactive and user-oriented experience for each query.

Personalizing the Chatbot’s Tone and Identity

We then customize the chatbot's tone and identity to accurately reflect your organization's brand image.

Brand Alignment

We adjust style, linguistic register, and terminology to accurately reflect your organization’s culture, personality, and values.

Consistency and Immersion

This personalization ensures that every interaction with the chatbot reinforces your brand image, delivering a cohesive and immersive user experience.

Setting Internal Guidelines and Response Formats

We integrate your internal guidelines and adjust the format of responses to ensure compliance and adaptation to the needs of your audience.

Integrating Your Directives

We implement internal rules, protocols, and communication policies so the AI remains compliant with your requirements (confidentiality, legal conformity, language moderation).

Adjusting Length and Detail

Response density can be tailored to your audience’s preferences—brief and concise for quick assistance, or more detailed for in-depth exploration.

Testing, Adjustments, and Validation

Before production, we carry out rigorous tests to ensure the optimal performance of the chatbot.

Technical and Functional Checks

Before going live, we thoroughly test your chatbot, verify the relevance of its responses, and ensure indexing efficiency.

Continuous Improvement

Following your internal validation phase, we refine the chatbot based on your feedback, optimizing its performance before final deployment.

Production Release and Gradual Deployment

Once the tests have been validated, we proceed with the gradual deployment of the chatbot.

Controlled Activation

Once the finalized version is approved, the chatbot is deployed across your chosen scope, either progressively or in full, according to your preferences.

Ongoing Support

Our team remains available to answer your questions, provide technical maintenance, and promptly resolve any issues that may arise.

Training, Awareness, and Internal Adoption

Finally, we support your teams in adopting the chatbot to ensure a successful integration.

Change Management

We conduct presentations and training sessions to familiarize your teams with the chatbot, highlighting its key features and concrete benefits.

Building Trust

Through practical demonstrations and best practices, we ensure a natural integration of the chatbot, strengthening employee engagement and fostering sustainable adoption.

Curious to learn more? Book a free 30-minute demo with our team today!

Curious to learn more? Book a free 30-minute demo with our team today!

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